How We Operate

Terms & Conditions

Effective Date: November 12, 2025

Welcome to Melo Roofing Inc (“Melo Roofing,” “we,” “us,” or “our”). By accessing or using our website, submitting information through our forms, or communicating with us via phone, email, or SMS, you agree to the following Terms & Conditions. Please read them carefully.

If you do not agree with these terms, please do not use our website or services.

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1. Use of Our Website

Our website and its content are provided for informational purposes and to facilitate service requests. You agree not to misuse the website, interfere with its functionality, attempt unauthorized access, or engage in any unlawful activity.

All content—including text, graphics, logos, and images—is owned by Melo Roofing Inc and may not be copied, reproduced, or distributed without written permission.

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2. Service Requests and Estimates

By submitting a request through our website, phone, or email, you acknowledge that:

• Submission of a form or request does not guarantee availability or acceptance of a project.

• All estimates are preliminary and may change based on inspection, material costs, or project conditions.

• We reserve the right to refuse service at our discretion.

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3. SMS Communication & Consent

3.1 Consent to Receive Text Messages

By providing your phone number to Melo Roofing Inc—through our website, a form, over the phone, or during service interactions—you consent to receive SMS text messages from us. These may include:

• Appointment confirmations

• Technician arrival notifications

• Service updates

• Customer support messages

• Marketing or promotional messages (only when consented)

3.2 Message Frequency

Message frequency varies and depends on your interactions with us, but you may receive recurring messages related to services, support, or marketing.

3.3 Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

• STOP to end all text communications

• HELP for assistance

Opting out will not affect your ability to receive necessary service communications by phone or email if required.

3.4 Costs & Fees

Standard message and data rates may apply according to your wireless plan. You are responsible for any associated fees from your carrier.

3.5 Mobile Information Privacy

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only as required by law or to fulfill a service you requested.

For more information, see our Privacy Policy.

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4. User Responsibilities

By using our site or communicating with us, you agree to:

• Provide accurate and truthful information

• Not engage in fraudulent or harmful behavior

• Use our services only for lawful purposes

• Not submit content that is offensive, illegal, or damaging

We may suspend access to anyone who violates these terms.

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5. Third-Party Links

Our website may contain links to third-party websites. Melo Roofing Inc is not responsible for the content, security, or privacy practices of those sites. Accessing those links is at your own risk.

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6. Intellectual Property Rights

All content on this website—including branding, photos, layouts, and copy—is the property of Melo Roofing Inc and protected by copyright and trademark laws. Unauthorized use is prohibited.

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7. Limitation of Liability

To the fullest extent permitted by law:

• Melo Roofing Inc is not liable for damages arising from use of the website, delays, errors, or interruptions.

• We are not responsible for indirect, consequential, or incidental damages.

• Your use of our website is at your own risk.

Some jurisdictions may not allow liability limitations, so these may not apply to you.

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8. Changes to These Terms

We may update these Terms & Conditions at any time. Changes take effect immediately when posted on this page. Continued use of our website or services constitutes acceptance of the updated terms.

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9. Contact Information

If you have questions about these Terms & Conditions, please contact us at:

Melo Roofing Inc
17 Overbrook Lane
Baldwinsville, NY 13027
meloroofinginc@gmail.com