Your home is protected by our workmanship warranty, and we’re here to make sure any issues that come up are handled quickly and professionally. All warranty requests are handled exclusively through this page and our Warranty Service Team.
Submit a Warranty Request
WARRANTY SERVICE PROCESS
Warranty issues shouldn’t be stressful. Our process is simple, transparent, and designed to get your home taken care of quickly.
SUBMIT YOUR WARRANTY REQUEST
Tell us what’s going on, share a few details (and photos if you can), and send it to our Warranty Service Team.
WE REVIEW & ASSIGN YOUR CASE
Our coordinators review your request, confirm warranty coverage, and match you with the right technician.
GET YOUR CALLBACK
Within 24–72 business hours, we’ll call to confirm details, answer questions, and schedule a service visit if needed.
Watch Your Home Transform
A trained Melo tech comes out, diagnoses the issue, and completes covered repairs whenever possible on the first visit—so you can keep it Melo.
Our Promise
We believe warranty service should be simple, transparent, and stress-free — because that’s what it means to be a Melo homeowner.
You can always expect:
Clear communication (no surprises).
Respect for your home, time, and property.
Local workmanship backed by our reputation.
If you have urgent concerns that can’t wait for the standard warranty process, you may call us directly at (315) 636-2630.