How We Operate

Privacy Policy

Effective Date: December 11, 2023

Thank you for visiting Melo Roofing Inc (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect the information you provide when engaging with our website or communicating with us. By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Information Collection and Use

1.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to your name, email address, phone number, address, and any other details submitted through forms or communication channels.

1.2 Use of Personal Information

We may use your personal information for the following purposes:

• To respond to inquiries or provide requested information

• To process service requests or appointments

• To send updates, confirmations, reminders, and service-related communication

• To send marketing communications when consent is provided

• To improve website functionality and user experience

• To comply with applicable legal obligations

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2. Handling of Phone Numbers

2.1 Non-Sharing of Mobile Information

We respect your privacy. No mobile information will be shared with affiliates or third parties for marketing or promotional purposes. Mobile information may be shared only as required by law, to comply with legal processes, or with your explicit consent.

2.2 Text Message Usage and Frequency

By providing your phone number, you may receive text messages from us for purposes such as appointment reminders, service updates, scheduling notifications, and marketing communications (when consented).
Message frequency varies based on your interactions with us.

2.3 Message and Data Rates Disclosure

Standard message and data rates may apply according to your mobile carrier plan. You are responsible for any associated costs.

2.4 Opt-Out Option

You may opt out of receiving text messages at any time by replying STOP.
For assistance, reply HELP or contact us using the information below.

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3. Information Security

We implement commercially reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

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4. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.

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5. Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time. Updates will take effect immediately once posted on our website. We encourage you to review this page periodically to stay informed about our practices.

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6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to update or remove your information, please contact us:

Melo Roofing Inc
17 Overbrook Lane
Baldwinsville, NY 13027
meloroofinginc@gmail.com